{"product_id":"return-protection","title":"Return Protection","description":"\u003ch2\u003eReturn Protection Policy\u003c\/h2\u003e\n\u003cp\u003eWe have a 30-day return protection policy, which means you have 30 days after receiving your item to request a return. *\u003cbr\u003e\u003cbr\u003eTo be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. \u003cbr\u003e\u003cbr\u003eTo start a return, you can contact us at \u003ca href=\"mailto:info@upnsports.com\"\u003einfo@upnsports.com\u003c\/a\u003e. Please note that returns will need to be sent to the following address: [USE SAME ADDRESS AS SENDER ADDRESS ON ORIGINAL ARRIVED PACKAGING] \u003cbr\u003e\u003cbr\u003eIf your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. \u003cbr\u003e\u003cbr\u003eYou can always contact us for any return question at \u003ca href=\"mailto:info@upnsports.com\"\u003einfo@upnsports.com\u003c\/a\u003e. \u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eDamages and issues\u003c\/strong\u003e\u003cbr\u003ePlease inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eExceptions \/ non-returnable items\u003c\/strong\u003e\u003cbr\u003eCertain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. \u003cbr\u003e\u003cbr\u003eUnfortunately, we cannot accept returns on sale items or gift cards.\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eExchanges\u003c\/strong\u003e\u003cbr\u003eThe fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eEuropean Union 14 day cooling off period\u003c\/strong\u003e\u003cbr\u003eNotwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eRefunds\u003c\/strong\u003e\u003cbr\u003eWe will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. \u003cbr\u003eIf more than 15 business days have passed since we’ve approved your return, please contact us at info@upnsports.com.\u003c\/p\u003e\n\u003cp\u003eIf packages and item is damage you may return and send package within 48 hours. Stamped return 48 hours after arrival.\u003c\/p\u003e\n\u003cp\u003eAll returns must be unopened and sent in original packaging. If package is damage on arrival, send the received package inside a new package on return.\u003c\/p\u003e\n\u003cp\u003eAll damage arrival items will be replaced with a new exact matched item.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAll returns sent in other packaging than the original or, after more than 2 days after arrival, return-stamp not older then within 2 days after arrival at recipient, and arrive to us within 30 days, will not be refunded.\u003c\/li\u003e\n\u003cli\u003eRegrets will not be accepted returns more will it be refunded.\u003c\/li\u003e\n\u003cli\u003eFinal items sale will not be refunded and will not be accepted for returns.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThank You for buying at www.upnsports.com we hope You have a present experience!\u003c\/p\u003e","brand":"Return protection","offers":[{"title":"*5.00","offer_id":53999346352461,"sku":"Return-service","price":5.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0762\/6486\/6125\/files\/icon1.svg?v=1780062283","url":"https:\/\/upnsports.com\/es\/products\/return-protection","provider":"UpNorth SPORTS","version":"1.0","type":"link"}